Learn more about how your devices use data and how you can control their data usage. Please be informed that data consumption on 4GLTE networks is faster than the GSM broadband, because modern day smart devices are configure to ensure heavy amount of data transfer.

Tip 1: Music and Video Streaming

Streaming, downloading, and watching videos (YouTube, NetFlix, etc.) and downloading or streaming music (Pandora, iTunes, Spotify, etc.) dramatically increases data usage. Video is the biggest culprit.

Reduce resolution of online videos to 720p (settings on YouTube/video platform)

When you stream a YouTube video, the video resolution adjusts depending on how good or bad the internet speed is. You can reduce the resolution to 720 pixels or 480 pixels to use less data. May not be as clear as HD but it’ll do the work!

  • Open the video you wish to stream
  • Click the “Settings” icon
  • Select “Quality”
  • Select the resolution you wish for it to be reduced to (480p, 320p etc.)

Tip 2: Automatic Updates

With the new age comes smart devices; a lot of which are pre-configured to update applications automatically so you can enjoy the latest updates! We understand you may not always want those updates, here’s how to disable them from updating automatically. Remember, you can change this setting at anytime you want and do updates manually.


  • Unlock your iPhone
  • Go to “Settings”
  • Select “iTunes and App Stores”
  • Turn off “Apps” and “Updates”

Google PlayStore

  • Unlock your Android phone
  • Open the Google PlayStore App
  • Click on the “Menu” button at the top left corner
  • Click “Settings”
  • Click “Auto-update apps”
  • Choose “Do not auto-update apps”

Tip 3: Whatsapp Download Setting

Ever opened your gallery and wondered, “where did I get this picture from?” Some of us in a way joined one Whatsapp group or another; once pictures are shared on those groups, it appears on our phones! Apart from the fact that it uses up data; sometimes a lot; we just don’t want these photos on our phone. Here’s what you need to do:


  • Launch Whatsapp
  • Click “Settings”
  • Select “Data and Storage usage”
  • Turn off media “Auto download” for Photos, Audio, Videos, Documents

Google PlayStore

  • Launch Whatsapp
  • Click the menu button on the top right corner
  • Click “Settings”
  • Select “Data and Storage usage”
  • Untick all the boxes for Photos, Audio, Videos, Documents, for the options “ When using mobile data” and “When connected to Wi-Fi”

You will still be able to view all the photos and listen to voice notes on Whatsapp but these will not be saved on your device automatically. 

Tip 4: Facebook Autoplay

You know how you’re using Facebook and you scroll through the timeline, a video comes up and it just plays itself when you did not ask for it? That takes up a lot of data too but you can manage this from your end:

  • Go to your Facebook menu; which may appear on the bottom left side of your screen; if you are using the App
  • Open “Settings”
  • Select “Video and Photos” under “Media and Contacts”
  • Click “Autoplay” and choose “Never Autoplay Video”

Tip 5: Cloud Storage and Backup

Devices these days are programmed to save a lot of your files in the cloud, for back up purposes. This is very important and you can control this.

iOS – iCloud

  • Unlock your iPhone
  • Go to “Settings”
  • Select “iCloud”
  • Click “iCloud Drive” and turn off
  • Scroll down, click “Back up” and turn off also


  • Unlock your phone
  • Open “Settings”
  • Select “Back up my data”
  • Turn off

Not only will you be in control of how frequently the data on your phone is backed-up, you can also choose to do so at your convenience – manually, when it suits you.

Tip 6: Email

Email contributes to overall data usage, but basic messages will have minimal impact. Emails with large attachments such as photos or videos will have a much greater impact. Graphics affect data usage much more than text.

Tip 7: Game Consoles and Gaming

Game Consoles and Gaming have various impacts on data usage. Some games operate with little Internet ; except downloading updates. Other games involve elaborate video or audio, or both, from the Internet, and these consume larger amounts of data.

If you have a game console, be sure to review each game’s controls and use them as needed to control data use. Some game consoles include web browsers. If yours does, be sure to close the browser and end any active sessions when you aren’t using it. Your console may also support streaming video services allowing you to watch TV shows, movies, and videos. To manage data usage, gear the quality setting of the playback to match the content. For example, when you watching cartoon or view content on smaller screens, choose SD playback instead of HD.

Tip 8: Video & Live Chat

Video chat services such as Whatsapp, Skype, FaceTime, and others that let users see each other when communicating. Video captured from one device is transmitted to the other device through the Internet. To lessen data usage, limit the size and resolution of the video.